ef99 Login

Access your ef99 account in seconds. Secure, fast, and available 24/7 for Bangladesh players.

No account yet? Create your ef99 account in 2 minutes and claim your 225% welcome bonus.

Log In Using Phone Number, Username, or App

Choose the login method that works best for you. All three are equally secure and linked to your single ef99 account.

Method Entry Details Recovery Best For
Phone Number Your registered bKash, Nagad, Rocket, or Upay phone number. Works if your username changes or you forget it. SMS verification or [email protected] Quick login on any device. Recommended if you play across phone and desktop.
Username Custom username you set during registration. You choose it to be memorable. Password reset link sent to your email Privacy-focused players who prefer not to use phone number. Easy to share with support if needed.
App Auto-Login Install ef99 APK on your phone. Log in once, stay logged in (biometric optional). In-app 'Forgot Password' or web login recovery Regular players. Fastest access. No typing needed after first setup. Supports Android 8.0+.

Note: Whichever method you use, you're accessing the same account and balance. Switch between them anytime.

Keep Your ef99 Account Secure

These five practices protect your account from unauthorized access and keep your balance safe.

Use a Unique Password

Don't reuse passwords from other sites. Make it at least 8 characters with uppercase, lowercase, and numbers. Update every 90 days.

Enable Withdrawal Password

Set a separate withdrawal PIN in Settings. This adds a second layer—even if someone accesses your login, they can't withdraw money without this PIN.

Log Out After Each Session

Always click 'Logout' when done. Don't rely on closing the browser. Clear cookies if using a shared device.

Avoid Public WiFi

Don't log in on unsecured public networks. Use your mobile data or a VPN if you must use public WiFi. Home or work networks are safest.

Report Suspicious Activity

See login attempts you didn't make? Money missing? Email [email protected] or chat with our 24/7 team immediately. We reverse fraud within 2 hours.

Login Troubleshooting: Problems & Solutions

If you can't log in, find your issue below and try the fix. If it still doesn't work, contact us at [email protected] or use live chat.

Problem Why It Happens Solution
Incorrect phone or password Typo, or you entered a different number/password than what you registered. Double-check for spaces, extra digits, or Caps Lock. Use 'Forgot Password' to reset.
Account locked after multiple failed attempts Security feature: 5 wrong tries in 15 minutes triggers a temporary lockout. Wait 15 minutes, then try again. Or reset your password using 'Forgot Password'.
Verification code not arriving SMS delay from mobile network, or your phone number isn't registered with ef99. Check your SMS inbox (including spam). If no SMS after 2 minutes, request a new code. Verify your number in Account Settings.
Server error or page won't load Browser cache, temporary outage, or slow internet connection. Clear browser cookies and cache. Refresh the page. Try a different browser. Check your internet speed. Try app login instead.
You think your account was hacked Someone else logged in and withdrew money, or you see unfamiliar bets. Immediately log out all sessions (Settings > Active Sessions). Email [email protected] with transaction details. We freeze accounts and investigate within 1 hour.
Bonus not showing after login Bonus may be in Pending status awaiting KYC completion, or not yet credited. Go to Bonuses tab to check status. Complete KYC (Takes 5 minutes). Bonus automatically credits. Contact support if pending > 24 hours.

Can't find your issue? Our support team replies to emails within 30 minutes. Chat live at [email protected] or use the chat bubble in the app.

How to Reset Your ef99 Password in 3 Steps

Forgot your password? No problem. You can reset it in 2 minutes using your registered email or phone number.

  1. Click 'Forgot Password' on the Login Page

    On the ef99 login form, select 'Forgot password?' link. You'll be taken to the password reset screen.

  2. Enter Your Phone Number or Email

    Provide the phone number or email address you used to register. We'll send a reset link to that email or an SMS verification code.

  3. Click the Link or Enter the Code

    Open the email link (valid for 30 minutes) or type the SMS code. Create a new password (min 8 characters, mix of upper, lower, numbers) and confirm. You're ready to log in.

Reset link not working? Check your spam folder. Links expire after 30 minutes. Request a new one. Still stuck? Email [email protected] or use live chat.

Your First Login: What to Expect

Just created your account? Here's what happens when you log in for the first time.

  1. Log In and See Your Dashboard

    Your available balance, recent activity, and bonuses appear on the main page. Explore the menu to find games, sports, and cashier.

  2. Complete KYC Verification (Required Before Withdrawal)

    You don't need KYC to play—only to withdraw. Upload a valid National ID Card, Passport, or Driving License. Review typically takes 24 hours. Your bonus is ready to use while you wait.

  3. Claim Your 225% Welcome Bonus

    Go to the Bonuses tab to activate your 225% first deposit bonus (up to ৳11,000). Play with 14x wagering requirement on eligible games. Bonus valid for 7 days.

  4. Set Your Withdrawal Password

    Go to Settings > Security > Set Withdrawal PIN. This is a separate 4-digit code required for all withdrawals. Keeps your money extra safe.

Frequently Asked Questions About ef99 Login

Can I log in using my username instead of my phone number?
Yes. At login, enter either your registered phone number or your custom username—whichever you prefer. You set your username during signup. It must be unique across ef99. If you forget your username, email [email protected] with your phone number, and we'll remind you within 1 hour.
What do I do if I keep getting "Incorrect Password" even though I'm sure it's right?
First, check Caps Lock and remove any spaces before or after your input. Passwords are case-sensitive. Try resetting via 'Forgot Password' using your email. If you still can't log in after reset, your account may be temporarily locked due to multiple failed attempts. Wait 15 minutes or contact [email protected]. Never share your password with anyone.
I'm logged in but my balance shows ৳0. Where's my money?
Possible reasons: (1) Your deposit is still processing (usually 1 minute, sometimes up to 5). Refresh the page. (2) Your bonus hasn't credited yet—check Pending Bonuses. (3) You've used all your balance on bets. Check Recent Bets to see activity. If your deposit should have arrived but didn't, email [email protected] with the transaction ID from your payment method.
Is it safe to log in on my phone while using public WiFi?
Not recommended. Use your mobile data (4G/5G) instead. If you must use public WiFi, enable a VPN first (like NordVPN or ExpressVPN). Public networks aren't encrypted, so your login could be intercepted. Also, always log out when done using public networks and never check 'Remember me' on shared devices.
Can I have two ef99 accounts, one for phone and one for desktop?
No. Each person is limited to one ef99 account. You can log in from unlimited devices using the same credentials. Your balance and bets sync instantly across phone, tablet, and desktop. Playing from multiple accounts violates our terms and can result in suspension and forfeiture of winnings.
How do I log out from all my devices at once if I think someone hacked my account?
Go to Settings > Active Sessions (visible after login). You'll see a list of all devices currently logged in with timestamps and locations. Click 'Log Out All' to end every session except your current one. Then change your password immediately using 'Forgot Password'. Email [email protected] with details if you suspect fraud. We investigate within 1 hour and reverse unauthorized transactions.

Next Steps After Login

Now that you're logged in, here are your most important next moves:

Complete Your KYC

Upload ID to unlock withdrawals. Takes 5 minutes, typically approved in 24 hours.

KYC Guide →

Claim Your Welcome Bonus

225% on first deposit up to ৳11,000. 14x wagering. 7 days to use it.

Bonus Details →

Explore 4,500 Games

Slots, fishing, live casino, sports, and crash games. All tested for fairness.

View Games →

Set Your Withdrawal PIN

A second password for cash-outs. Extra protection against fraud.

Security Tips →